Frequently Asked Questions
Who do I contact if I have an issue at work or a question about my employment?
- You can contact your department Shop Steward or any member of your Executive. Contact information here.
What are the premiums that I pay for my benefits?
What are the payroll dates for this school year?
- TBA
I have questions about absences, discretionary days and Eserve.
- You can email the SFE Operator at sfe@sd20.bc.ca with questions
- CUPE SFE Reminders, Mandatory Pro-D Days and Discretionary Days – 2026 09
- Eserve Dos & Donts Eserve Dos & Donts – Bus Drivers
- Eserve Dos & Donts
Do I need to book a sub when I book time off?
- As per an email from the SFE Operator on 12/13/2004:
- “Generally, if your absence is under 2 hours and can be covered internally, no sub required is preferred. If the absence cannot be covered internally, a replacement must be called out for 4 hours minimum. Employee accruals will only be deducted for the time the employee has taken, not the replacement time.”
Do you have a question that isn’t listed here?
You can reach out to any member of the Executive or your Steward with any question or concern, at any time. Individual contact information is located here. If you are not sure which individual to contact, please email the CUPE 1285 Recording Secretary at recsec1285@gmail.com and they will direct you to the correct contact.